OSAMA ATIA RAGAB
About the Teacher
Focused Islamic Studies Teacher creates engaging and inclusive learning environments. Works with students to discuss and reinforce course concepts. Drives understanding of cultural traditions and history to deliver comprehensive academic experiences.
Education & Academic Qualifications
Education Bachelor of Language and Translation — Simultaneous Interpretation Department Al-Azhar University, Cairo — 2021 Certificate from AUC — Intermediate Level, 2017. Worked as an instructor in several student activities including: Spread Your Skills Face Your Fear Born to Learn Certificate from EF English Life — Advanced Level, 2020.
Certificates & Ijazahs
Customer Service Representative — BDO Esnad, Cairo May 2020 – October 2020 Assisted customers with product-related questions, feedback and complaints. Processed and issued product orders and service upgrades for customers. Maximised customer satisfaction by resolving service issues promptly. Assisted in fulfilment of customer orders placed in person, via email, online and by telephone. Addressed customer service enquiries quickly and accurately. Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Teaching & Professional Experience
Islamic Teacher — Rahman Institution, Online January 2023 – Current Guided students to set targets to improve on previous best and gave regular feedback to support next steps in learning. Reviewed and reflected systematically on success of lessons and approaches to teaching. Engaged students using variety of successful and impactful teaching strategies and methods. Used excellent subject knowledge, pedagogic and interpersonal skills to enthuse and motivate student learning. Demonstrated sound knowledge of Islam to provide comprehensive teaching programmes and answer in-depth student questions.
Quranic Qualifications
Skills Student progress reporting Discussion facilitation Course preparation Patience Communication skills Problem-solving Self-improvement Pleasant personality PowerPoint Word